Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modeling how it works in different scenarios, executing improvements, monitoring the improved process, and continually optimizing it. North Louisiana Business Solutions, aka NORTH LABS, is fully ready, as your local contracted partner, to work directly with your team to provide continuous improvement for your business.
We provide in-person consulting and on-site support in north Louisiana for day-to-day management processes, operational due diligence, and organizational strategy. Our specialty is business-to-consumer (B2C) products - with a focus on e-commerce - and business-to-business (B2B) services for small businesses.
Our team is adept at coming up with strategic economic solutions through analyzing large volumes of data. This includes fiscal budgets, daily operational expenses, human resources, identifying cost reduction opportunities, resource allocation, correcting inconsistencies, and reducing daily overhead costs.
BPO is the practice of reducing cost and boosting a company's competitive advantage by contracting specific work processes to an external service provider. NORTH LABS is here to be your local contracted partner and to work directly with your team to provide specialized solutions.
By transforming your raw data into meaningful and useful information, we install measurable lead generation tools. Our goal is to establish custom solutions like Entry Level Google Ads, Sponsored Facebook post, Email Campaigns, Landing Page Sign-Ups, and Direct Mailers to increase leads for your Sales Funnel.
We understand the value of integrating technology into your business processes, and we work with you to identify system solutions for your business needs. Specifically, we leverage software and web-based tools including Shopify, Shipstation, Salesforce, point-of-sale systems, CRMs, ERPs (e.g., NetSuite and SAP), spreadsheets, and SQL databases.
My name is Joe Osborne and I am a retired Air Force veteran with over 25 years of experience working on operational programs for business-to-business (B2B) services, and business-to-consumer (B2C) products. I thrive on using my experience and the relationships I have built with local partners to offer affordable solutions to private equity firms, management groups, and small business owners for everyday operational requirements. When your business requires a seasoned professional but the tasks do not warrant the heavy cost of a large corporate solution, North Louisiana Business Solutions, aka NORTH LABS, works with your team to bridge the gap.